All of us at Green Mountain want to help Texans stay safe and stay informed. With hurricane season in full swing, we’re handing you helpful tips and resources to keep you in the know before and after a storm hits.

Before a storm

You don’t have control over when a hurricane will hit, but you can make sure you’ve done your part to keep yourself and your loved ones safe.

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Prep and stay alert

  • After the first notification of a developing storm, get the latest updates from county and city officials. Listen to local radio and television reports. Check the National Hurricane Center site regularly.
  • Stock up on supplies for your home and car; buy bottled water, instant coffee and tea bags, non-perishable food, batteries, toiletries, rain gear, flashlights, pet food, medications, a battery-operated radio and a solar-powered phone charger.
  • Pack a bag of essential items, including a car charger, clothing, socks, shoes, toiletries, cash and important documents (in a resealable plastic bag).
  • Get your car ready by filling up on gas, performing any necessary maintenance, checking and replenishing all fluids, replacing your windshield wipers and filling your tires with air.
  • Keep emergency phone numbers in multiple places, and ensure everyone in the family knows the warning signs and what to expect.
  • Make a plan for finding shelter where you are or for an evacuation, depending on the advice from local officials.
  • Trim trees and shrubs around your home to minimize the risk of broken branches and debris.

More pre-storm info

During a storm

If you’re faced with a hurricane, take steps to stay safe and get in touch with emergency contacts if needed.

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Key survival tips

  • Listen to local radio and television reports for weather condition updates.
  • Stay inside, even if it seems that the storm has ended, to avoid being outside when strong winds pick up.
  • Keep away from windows and outside doors, and head to a basement or bathroom. Bathtubs can provide some protection if you cover yourself with plywood or other materials.
  • Avoid using a landline telephone or touching electrical equipment.
  • If the power is out, turn off all major appliances.
  • Evacuate to a safe home or shelter if your home is flooded, or if emergency personnel has recommended for you to do so.
  • Whether you choose to stay home or evacuate, you’ll want to unplug electronics and appliances, and remove air conditioner fuses.

Emergency phone numbers

  • For a medical/functional emergency, call 211.
  • For a life-threatening emergency, call 911.

Houston area

  • Individuals needing rescue, call 281-238-3430.
  • Groups who need to be picked up and taken to a shelter, call 713-426-9404. This number is reserved for groups needing pickup as opposed to individuals.
  • For info about shelters or help, inside Houston, dial 311. Outside Houston, dial 211.

South Texas

Fort Bend

Office of Emergency Management & Sheriff’s Office 281-342-6185

US Coast Guard

People in distress can call the following US Coast Guard numbers:

After a storm

We’ve gathered some important tips and resources to assist you after a hurricane has come to an end.

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What now?

  • Let family and friends know you are safe.
  • Continue monitoring updates and instructions from local authorities.
  • If electrical appliances got wet, wait for an electrician to check the device before using it.
  • Avoid drinking or preparing food with tap water until you are sure it’s not contaminated.
  • Keep away from floodwater and flooded roads. Drive around floodwater and not through it.
  • Remember that flood and standing waters present health risks.
  • Stay away from downed power lines and dangerous materials.
  • Report power outages in your area to your local Transmission and Distribution Service Provider.

For FEMA assistance

Apply by registering on the website or by calling (800) 621-FEMA (3362). Those using TTY call (800) 462-7585 directly; those who use 711 or Video Relay Service call (800) 621-3362. Both toll-free numbers will be operational from 7 a.m. to 10 p.m. local time seven days a week until further notice, according to FEMA.

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Helpful links