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Changing the way power is made
Since 1997, we’ve been dedicated to changing the way power is made. As a carbon-neutral company, we’re proud to offer our customers 100% renewable energy, carbon offsets and sustainable living solutions. Your choice of cleaner energy is the reason we’re still here. Because we love you as much as you love helping the environment, we promise to do everything we can to make you happy.
Check out these resources to find the information you’re looking for. If you still need assistance, feel free to contact us — we’re here to help.
Our Customer Service agents are committed to getting the answers you need as quickly as possible. Because of the unprecedented circumstances associated with the coronavirus crisis, you may experience longer wait times for online and telephone help, but rest assured, we’re here for you. Texas customers, please remember that My Account is always available online, our Green Mountain App is another convenient tool for managing your account needs and payment assistance options can be found here.