Important:

Green Mountain Energy system upgrades are planned for Saturday, Nov. 2, at 10 p.m. - Sunday, Nov. 3, at 6 a.m. During this time, you’ll be unable to access your account on greenmountainenergy.com. We apologize for any inconvenience and appreciate your patience.

Customer Service Center

Customer Service Center

Your source for imporant information about your Green Mountain Energy customer account.

Customer Service Center
Customer Service Center

Customer Service Center

Your source for imporant information about your Green Mountain Energy customer account.

Inspiring hope and motivating action through the use of clean energy.

Since 1997, we've been inspiring hope and motivating action through the use of clean energy. As a carbon-neutral company, we’re proud to offer our customers 100% renewable energy, carbon offsets and sustainable living solutions. Your choice of cleaner energy is the reason we’re still here. Because we love you as much as you love helping the environment, we promise to do everything we can to make you happy.

Check out these resources to find the information you’re looking for. If you still need assistance, feel free to contact us. Our Customer Service agents are committed to providing the answers you need as quickly as possible. 

Texas customers, please remember that My Account is always available online and our Green Mountain App is another convenient tool for managing your account needs.

Move my service

Transfer your electricity service to a new address in My Account.

Log in now
How to read my bill

Find out how to read and pay your electricity bill with ease.

Learn more
Green Mountain App

Texas customers: manage your account, pay your bill, compare your usage and track your green impact.

Learn more
Contact my utility

Report a power outage or learn when power will be restored.

Get utility information
Frequently asked questions

Get answers about billing, switching to renewable energy and more.

Learn more
Business portal

Commercial customers can use our portal to manage your business account; view, print and pay invoices; and more.

Log in now

Make your lifestyle even more eco-friendly by using clean energy.

Our customers have avoided

 

pounds of CO2

That’s like planting

 

new trees.