Customer Service

We’re here if you have any questions about your existing account.

Call: 866-785-4668
Hours: Mon-Fri 7am-10pm | Sat 9am-5pm CT

If your schedule is flexible, please consider calling during these typically low call volume times to minimize your wait: Wed 11:30am-6pm | Thu & Fri 11:30am-8pm

Contact Customer Service


If you’re an existing customer, you can transfer your service to a new address in My Account. To disconnect your service, call Customer Service at the number above Mon-Fri 8am-8pm CT.

Lights Out?

If you experience a power outage, please contact your local electric delivery company for assistance:

New Residential Customers

If you’re ready to help us change the way power is made, and you’ve never had an account with us before – join our community now!

Sign Up for new Service Online!

Call: 866-301-3120
Hours: Mon-Fri 7am-10pm | Sat 9am-5pm CT