Pennsylvania

Customer Service

We’re here if you have any questions about your existing Pennsylvania electricity account with Green Mountain Energy:

Email: PACustomerCare@greenmountain.com
Call: 1-800-286-5856
Hours: Mon – Fri 8 a.m. – 8 p.m. ET

Moving? Call us to transfer your electricity service to your new address!

Lights Out? Billing Questions?

To report an outage or to talk to someone about your billing, please call your local utility company directly.

• PECO: 1-800-494-4000
• PPL: 1-800-342-5775
• Duquesne Light: 1-888-393-7000
• Met-Ed, Penelec, Penn Power, West Penn Power: 1-888-544-4877

New Residential Customers

If you’re ready to help Green Mountain Energy inspire hope and motivate action through the use of clean energy, and you’ve never had an account with us before, join our community now!

Call: 1-855-PA-GOGREEN (1-855-724-6473)
Hours: Mon – Fri 8 a.m. – 7 p.m. ET

Cancel your service

To cancel your service, please call us or email us and include your full name, service address, and account number.