Controlled Outages Are Happening Across Texas
Here’s what you need to know:
Demand for electricity is too high for the electric grid to handle, so the Electric Reliability Council of Texas (ERCOT) has ordered controlled outages throughout the state.
You do not need to report an outage to Green Mountain Energy or your Transmission Distribution Service Provider. But if you have any questions, we’re here to help.
Frequently Asked Questions
Find the answers to the most frequently asked questions about controlled outages here.
Tips to reduce your energy usage:
- Turn off and unplug nonessential lights, electronics and appliances.
- Wash dishes and loads of laundry during off-peak hours, such as at night.
- If your home is cooled or heated by electricity, adjust your thermostat 2-3° higher in the summer or 2-3° lower in the winter.
- Ensure your ceiling fan blades are set to spin counterclockwise in summer and clockwise in winter.
Preparing for controlled outages
Having a backup power source is a great way to be ready if controlled outages are needed. With the Ready, Set, Prepare program, you can get 15% off your entire purchase of Goal Zero products to stay up and running with safe and sustainable backup power during storms, outages and extreme temperatures.* Log in to My Account to sign up.
Report an outage
To keep lines open for emergencies, please do not call 911 to report a power outage.
For regular power outages, please contact your Transmission and Distribution Service Provider.
Learn how to report an outage >
For medical emergencies, please call 911.