Controlled outages involve the process of temporarily cutting power to parts of the state when the demand for electricity is too high for the electric grid to handle. This is done to protect the integrity of the electric grid. The process is not controlled by Green Mountain Energy or any other retail electricity provider; it is ordered by ERCOT and carried out by your TDSP.
Controlled outages can take place during peak times, when electricity demands are at their highest. Peak times include early mornings when most people wake up, late afternoons when people get home from work, and in extreme summer heat or winter cold. During a controlled outage, customers may lose power for varying periods of time until ERCOT is able to restore balance to the electric system.
Yes! Reducing your electricity usage when the electric grid is under pressure will help ease demand during peak times and the need for controlled outages. Get energy-saving tips here.
Yes. If your home is cooled and/or heated by electricity, the U.S. Department of Energy suggests keeping your thermostat at 78° in the summer and 68° in the winter. Avoid frequently adjusting the thermostat as well, as this leads to more energy usage. If you notice uneven cooling or heating, or that your system is running all day, your unit might need service, or you may need extra insulation. Contact a professional for help with repairs.