What will Green Mountain Energy be responsible for after deregulation?
If you choose us as your retail electricity provider REP, we’ll start your service, handle your monthly billing, and give you tools and guidance to help you get the most of your 100% clean energy plan.
When will Lubbock officially become deregulated?
Soon, Lubbock will become deregulated and customers will have a window of opportunity to shop for providers. We will alert you to when that shopping window becomes available to you. If you have not chosen a retail electricity provider during this time frame, you will be sent to a default provider. If you decide to choose a Green Mountain Energy electricity plan after Lubbock becomes deregulated, you can easily switch at any time.
How will my relationship with Lubbock Power & Light change after deregulation?
Lubbock Power & Light will be responsible for transmitting and delivering electricity to your home or business and for maintaining your electrical equipment. If you experience a power outage, see a fallen pole or power line, or have an issue with your electric meter, you will contact them to resolve the issue.
Why should I choose renewable energy?
Most of the electricity generated in this country comes from nonrenewable, polluting sources like fossil fuels. In fact, generating electricity is the number-one industrial cause of air pollution in the U.S. Renewable energy, on the other hand, is pollution free and uses naturally replenished and inexhaustible sources like the sun and wind. Because of these benefits, renewable energy can help mitigate the effects of climate change by avoiding greenhouse gas emissions.
Why should I choose Green Mountain Energy over other providers?
As the longest-serving renewable energy retailer, we have the experience and the expertise when it comes to clean energy. We’ve been dedicated to changing the way power is made and helping people lead greener lives from day one. Plus, we offer green living tools and resources that will help you make a greater impact on the planet, ranging from carbon offsets, to plans that come equipped with smart thermostats and sensors, to the ability to track your environmental impact and earn green badges with our Green Mountain App.
How do I switch to Green Mountain Energy?
It’s easy to sign up online or call us toll-free at 1-866-301-3120 from 7 a.m. to 10 p.m. CT on weekdays or from 9 a.m. to 5 p.m. CT on Saturdays.
Will my power be interrupted while waiting for Green Mountain Energy service to begin?
No. Nothing changes with the delivery of your electricity, and there’s no equipment to install. We work with your utility to get you all set up with a renewable energy plan.
Does Green Mountain Energy have a rewards program?
Yes, if you sign up for one of our clean electricity plans, you can join our Mountaintop Rewards program, where you’ll earn bill credits, gift cards and more.
How do I read a Green Mountain Energy bill?
Go to the How to Read Your Bill page to find helpful tips on reading your bill.