Essential Information for Difficult Times.

At Green Mountain Energy, we understand that emergencies can happen when you least expect them. We’re here to help. If you’re facing a tough time or know someone that is, having the right resources can bring you peace of mind.

For life threatening emergencies, we encourage you to always call 9-1-1 or text 9-1-1- if you’re unable to call first. Not all areas support text-to-9-1-1, so check with your local call center to see if it’s available. Learn more here.

Use this list of phone numbers and web links if you or a loved one is ever in need.

• Texas Division of Emergency Management: Find shelters and seasonal relief centers throughout Texas
• The City of Houston Office of Emergency Management: Find disaster recovery centers and individual assistance information in the Houston area
• Harris County Emergency Management
• Fort Bend County Office of Emergency Management
• City of Dallas Office of Homeless Solutions
• City of Fort Worth cold weather resources
• Salvation Army of North Texas warming centers
• City of Corpus Christi Emergency Operations Center
• 211: Texas Health and Human Services
• Ready.gov: Recovering from Disaster
• FEMA
• American Red Cross
• Disaster Distress Helpline: 1-800-985-5990
• National Center for Missing & Exploited Children: 1-800-THE-LOST (1-800-843-5678)
• Texas Department of Public Safety Motorists Helpline: 1-800-525-5555

Food and Shelter

Groceries and SNAP Assistance:

Feeding Texas connects you with your local food bank and can assist with applying for SNAP benefits.

Find your local food bank

Emergency Shelter:

In the event of a disaster, the Red Cross provides open shelters where everyone is welcome—no reservations needed.

Find an open shelter