Green Mountain Energy Account Alerts

How do I opt in?

To receive alerts, you must be enrolled on the Pollution Free™ Power As You Go plan. If you are enrolled on that plan, call us at 866-785-4668 and provide the call center agent your mobile phone number. The agent will send you an activation code via text message on your mobile device. Please provide that activation code to the agent. Once the agent verifies that the activation code matches your mobile phone number, you will be sent a welcome message via text message on your mobile device, and you will begin receiving account alerts.

How do I opt out?

You can stop receiving text messages at any time by texting STOP to 73639 on your wireless device to be unsubscribed from all Green Mountain text messages sent to that phone number. (Important:  Some Green Mountain SMS alerts  may be required for customers on the Green Mountain Pollution Free™ Power As You Go Plan.)


Do text messages work with international numbers?

Currently, text messages are only available to subscribers with United States phone numbers.


How many text messages will I receive?

The number and frequency of text messages will vary based on the programs and selections for which you opted in. Green Mountain will not send any text messages that you do not opt in to receive.

Is there a fee to receive text messages from Green Mountain?

Green Mountain does not charge a fee for text messages, but message and data rates may apply. Depending on your text plan, you may be charged by your wireless carrier.

What is Green Mountain’s privacy policy?

We’re committed to protecting your personal information. View our Privacy Policy to learn more.


Where can I get more information about text messages from Green Mountain?

If you have a question about text messages, please email us at or call 866-785-4668.

For HELP with Green Mountain Energy Account Alerts, please text HELP to 73639.


Who are the participating wireless carriers?

Participating carriers include:

  • AT&T
  • Sprint/Boost/Virgin
  • T-Mobile/MetroPCS
  • Verizon Wireless
  • C Spire Wireless
  • Carolina West Wireless (CWW)
  • CellCom USA
  • Google Voice
  • U.S. Cellular
  • ACS/Alaska Advantage Cellular (DTC Wireless)
  • Aio Wireless/Cricket
  • Appalachian Wireless
  • Atlantic Tele-Network International (ATN)
  • Bandwidth
  • Bluegrass Cellular
  • Buffalo Wireless
  • CableVision
  • Cellular Network Partnership (PIONEER)
  • Cellular One of East Central Illinois
  • Chariton Valley Cellular
  • Chat Mobility USA
  • ClearTalk (Flat Wireless)
  • Copper Valley
  • Coral Wireless (Mobi PCS)
  • Cross Telephone Company (MBO Wireless)
  • Duet IP (Maximum Communications New Core Wireless)
  • Element Mobile (Flat Wireless)
  • Epic Touch (Elkhart Telephone)
  • GCI Communications Corp
  • Golden State Cellular
  • i Wireless (IOWA Wireless)
  • Illinois Valley Cellular (IV Cellular)
  • Immix(Keystone Wireless)
  • Inland Cellular Telephone Company
  • Leaco Mosaic (Consolidated or CTC Telecom)
  • MTA Communications
  • MTPCS (Cellular One Nation)
  • Nex-Tech Wireless
  • Northwest Missourri Cellular Limited
  • Panhandle Telecommunications Systems(PTCI)
  • Peoples Wireless
  • Pine Belt Wireless
  • Pine Cellular
  • Revol Wireless USA
  • RINA
  • Sagebrush Cellular (Nemont)
  • SI Wireless/Mobile Nation
  • SouthernLinc
  • SRT Wireless
  • Texas RSA 3 Ltd(Plateau Wireless)
  • Thumb Cellular
  • Union Telephone Company(Union Wireless)
  • United Wireless
  • Viaero Wireless
  • West Central Wireless (5 Star Wireless)

T-Mobile is not liable for delayed or undelivered messages.

I’m enrolled on the Pollution Free Power As You Go plan. Which account alerts can I sign up for and receive automatically via text message?
  • Payment confirmation alert when your account is updated to reflect a new payment
  • Daily balance alert with your current electricity balance and estimated days of service you have left
  • Low balance alert when your account balance is estimated to drop below $5 in seven days or less, based on average electricity usage

NOTE: Payment confirmation, daily balance and low balance alerts (via text message or email) are mandatory communications for customers on the Pollution Free Power As You Go Plan.

Our customers have avoided


pounds of CO2

That’s like planting


new trees.