Renewal Notifications

All retail electricity providers, including Green Mountain Energy, are required to send three contract expiration notices to fixed-price plan customers during the last third of the contract period.

Unfortunately, no. We are required by Public Utility Commission of Texas to send you three notifications. They will be incorporated as part of your monthly bill.

Yes. These notices are included with your bill; if you prefer to receive your notice in a different manner, please call us to update your delivery preferences.

They’ll remind you when your contract expiration will take place.

No action is needed for your first and second notice. When you receive the third and final notice, it will be time to renew your Green Mountain contract.

If you select a new term plan before your current plan expires, you may receive an additional contract expiration notice while your new contract processes in our system.

Yes. You will continue to receive the required notices.

Yes. You will continue to receive notices from us if you have multiple properties with Green Mountain Energy. The properties are identified (as Green Mountain customers) using Electric Service Identifiers (ESI IDs).