How to pay
View and pay your bill online at no extra charge. Call our Customer Care Center, toll-free at 866-280-3603 for your login to the My Account portal.
Enroll in Auto Pay
Have your account balance automatically deducted from your banking account each month. For instructions on how to enroll in Auto Pay, call our Customer Care center, toll-free at 866-280-3603.
Pay by Mail
Mail your payment along with the remittance portion of your invoice to: Green Mountain Energy Company Dept. 1233 PO Box 121233 Dallas, TX 75312-1233
Pay by Phone
One of our Customer Care Representatives can post your payment to your account for a $5.00 fee. Call 866-280-3603, Monday through Friday, 7:00 AM to 7:00 PM Central Time.
If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address: Green Mountain Energy – Dept. 1233 1501 N. Plano Road, Ste 100 Richardson, TX 75081