We now offer two easy online options for getting in contact with Green Mountain Energy Company about your service or billing.
Customer support for your Green Mountain Energy® account is right at your fingertips. We now offer two easy online options for getting in contact with Green Mountain about your service or billing.
- Live Chat – chat live with an agent by logging in to My Account and clicking the “Live Chat” option, available during most regular hours of operations.
- Email Support – submit an official inquiry regarding your account, and you’ll be contacted by a Green Mountain representative by email within 24 hours. Click here to fill out the form, or simply email firstname.lastname@example.org.
When contacting Customer Support, please have your account number (found at the top of your Green Mountain Energy® invoice) and billing address ready.
Green Mountain’s Texas-based representatives are here to help – we look forward to speaking with you!