Contact
RESIDENTIAL
Online Contact Form
SIGN UP
Mon. Fri. 8am 7pm (Central Time)
Sat. 10am 5pm
Call 866-301-3120 or click
here to enroll.
CUSTOMER SERVICE
Mon. Fri. 8am 8pm (Central Time)
Call 866-785-4668
MOVING OR DISCONNECTS
Call 877-463-2897 or click
here to add a new service to your current account or move your existing service online.
POWER OUTAGES
If you experience a power outage, please contact your local electric delivery company for assistance:
Oncor Service Area: 888-313-4747
Centerpoint Service Area: 800-332-7143
AEPTexas Central Company Service Area: 866-223-8508
AEPTexas North Company Service Area: 866-223-8508
Texas New Mexico Power Company Service Area: 888-866-7456
COMMERCIAL
SIGN UP
Call 866-767-5818
CUSTOMER SERVICE
Mon. Fri. 7:30am 6pm (Central Time)
Call 866-767-5817
MAILING ADDRESS
Green Mountain Energy Company
PO Box 689008
Austin, TX 78768