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Contact

RESIDENTIAL

Online Contact Form

SIGN UP
Mon. – Fri. 8am – 7pm (Central Time)
Sat. 10am – 5pm
Call 866-301-3120 or click here to enroll.

CUSTOMER SERVICE
Mon. – Fri. 8am – 8pm (Central Time)
Call 866-785-4668

MOVING OR DISCONNECTS
Call 877-463-2897 or click here to add a new service to your current account or move your existing service online.

POWER OUTAGES
If you experience a power outage, please contact your local electric delivery company for assistance:
Oncor Service Area: 888-313-4747
Centerpoint Service Area: 800-332-7143
AEP–Texas Central Company Service Area: 866-223-8508
AEP–Texas North Company Service Area: 866-223-8508
Texas New Mexico Power Company Service Area: 888-866-7456

COMMERCIAL

SIGN UP
Call 866-767-5818

CUSTOMER SERVICE
Mon. – Fri. 7:30am – 6pm (Central Time)
Call 866-767-5817


MAILING ADDRESS

Green Mountain Energy Company
PO Box 689008
Austin, TX 78768