New York HomeCORPORATE
- How long has Green Mountain been doing business in New York?
- Why should I choose Green Mountain vs other ESCOs?
- Is Green Mountain competing against Con Edison?
PRODUCTS
- Why choose renewable power?
- What products does Green Mountain offer in New York City?
- What is the difference between Green Mountain’s two electricity products?
RETAIL ACESS PROCESS
- How do I switch to Green Mountain Energy Company?
- How soon will my service begin?
- Will the power go out while I’m waiting for Green Mountain service to begin? Do I have to install any equipment?
BILLING
- Will I get a separate electric bill from Green Mountain? Who do I pay?
- I’m on a budget billing plan with Con Edison. Will I lose that if I switch to Green Mountain?
- Will my billing remain on the same schedule as it is now?
- Can I still pay my electric bill online?
CORPORATE
How long has Green Mountain been doing business in New York?
Since 2000, Green Mountain has been an active participant in the development of energy competition for New York. Green Mountain has been providing renewable energy products to National Grid customers in Upstate New York since 2002 and the company helped support the development of New York’s first wind power facility, the Madison Wind Project in Madison County. As of August 2009, Green Mountain entered the competitive market in New York City.
Why should I choose Green Mountain vs other ESCOs?
Green Mountain is the only electricity provider (ESCO) in New York City dedicated to cleaner energy. The company was founded on the mission to change the way power is made – something that sets us apart from all other electricity providers. We offer competitively-priced electricity products that use renewable energy, like wind and water. The traditional production of electricity from fossil fuels is the largest source of industrial air pollution in the U.S., -- so when you choose cleaner Green Mountain Energy® electricity products, you are helping to make a difference for the environment.
Is Green Mountain competing against Con Edison?
No. Con Edison supports energy competition and encourages customers to choose an energy supplier (ESCO) that is right for them. Con Edison’s primary business role is energy delivery, and ESCOs are in the business of energy supply. Even after you choose an energy supply company, Con Edison will still be there to read your meter, handle service calls, and provide emergency assistance. Energy competition is also supported by the State of New York.
PRODUCTS
According to the United States Environmental Protection Agency, the traditional production of electricity from fossil fuels is the leading cause of industrial air pollution in the U.S. Choosing Green Mountain Energy® electricity products helps encourage the development of new renewable, pollution-free generation facilities in New York and nationally.
What products does Green Mountain offer in New York City?
Green Mountain offers New Yorkers the choice between two electricity products that use cleaner renewable resources: Pollution FreeSM electricity and the 100% Wind product.
What is the difference between Green Mountain’s two electricity products?
The primary difference between the products is where the renewable energy is generated. Pollution Free electricity is made from clean, renewable wind and water sources in New York State. And the wind energy used for 100% Wind product may be generated anywhere in United States. For each month that you purchase the 100% Wind product, Green Mountain matches 100% of your monthly electricity usage with clean energy generated from wind power generation sources in America.
RETAIL ACCESS PROCESS
How do I switch to Green Mountain Energy Company?
You can sign up for Green Mountain’s cleaner electricity products by calling toll-free 877-216-GMEC (877- 216-4632), or online at www.greenmountain.com. You will need your 15-digit Con Edison account number to complete the sign up. You can find you account number on your Con Edison bill.
How soon will my service begin?
Your energy supplier will begin providing your electric service on your next meter-reading date, as long as you are enrolled at least 15 days before that date. Otherwise service will start on the following cycle date. The process typically takes about 30 days.
Will the power go out while I’m waiting for Green Mountain service to begin? Do I have to install any equipment?
No. Nothing changes with your electric delivery and there’s no equipment to install. Green Mountain and Con Edison take care of all the arrangements. You won’t notice anything new other than the Green Mountain charges on your monthly Con Ed electric bill.
BILLING
Will I get a separate electric bill from Green Mountain? Who do I pay?
You will continue to receive one monthly electric bill from Con Edison. Your Green Mountain Energy® electricity charges will appear on the Con Ed bill. You continue to pay Con Edison just like always.
I’m on a budget billing plan with Con Edison. Will I lose that if I switch to Green Mountain?
Choosing Green Mountain as your electricity supplier does not affect your ability to continue on a budget billing plan with Con Edison.
Will my billing remain on the same schedule as it is now?
Yes. You'll receive your bill on the same schedule as you do now.
Can I still pay my electric bill online?
Yes. You can continue to pay Con Edison by whatever means you always have.
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