FAQs
PRODUCTS & RATES
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PRODUCTS & RATES
What is the New Jersey CleanPower Choicesm program?
It is a statewide program recently approved by the New Jersey Board of Public Utilities, available only to all customers in New Jersey. It gives you a simple way to purchase clean renewable energy to match your monthly electricity usage. Green Mountain Energy Company is proud to make its 100% pollution free Green Mountain Energy electricity product available to eligible New Jersey customers through the CleanPower Choice
sm program.
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How much does Green Mountain Energy electricity cost?
In addition to your monthly utility charges, you will be billed an additional charge for your Green Mountain Energy electricity product of 2¢ per kWh. For a New Jersey home using 750 kilowatt hours of electricity in a month, that’s only $15 more per month in addition to your local utility charges for electricity.
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What impact will my purchase have?
By purchasing this Green Mountain Energy electricity product you help encourage the development of new renewable, pollution-free generation facilities in the region.
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What types of sources are used to generate this Green Mountain Energy electricity product?
This 100% renewable product is pollution free and generated by 50% wind and 50% small hydro — clean renewable sources from your region. See the Environmental Disclosure Label included in the
Terms and Conditions for the product.
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How do I sign up for Green Mountain Energy electricity?
Signing up is easy and only takes a few minutes. You'll need your local utility account number, so please have your bill handy. To enroll for clean Green Mountain Energy electricity you call us at 1-800-810-7300.
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CUSTOMER SERVICE
How will I be billed?
You will receive one convenient bill from your local utility, which will include the charges for your Green Mountain Energy electricity product.
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Who do I call for customer service?
If you have a question about your Green Mountain Energy electricity product, please
contact us. Your basic electricity service is still provided by your local utility and they will continue to read your meter, provide billing, respond to power outages, and provide other services related to the delivery of electricity. If you experience delivery problems (for example, if your lights go out), please contact your local utility. You can find contact information for your local utility on our contact page.
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