Green Mountain Energy Company: Customer Service

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TEXAS

For Outages:

Local Electric Delivery Companies

CenterPoint Energy: (800) 332-7143
Oncor: (888) 313-4747
AEP North & Central: (866) 223-8508
Texas New Mexico Power: (888) 866-7456
Sharyland: (956) 668-9551

Customer Service:

Residential Customer Service: (Central Time)
M - F, 8am - 8pm
1-866-785-4668

Commercial Customer Service: (Central Time)
M - F, 8am - 5pm
1-866-794-8476

Current customers moving residences or disconnecting service? Please call: 1-877-463-2897
Customer Service Hours: (Central Time)
M - F, 8:00am - 7:00pm

To sign up for Green Mountain Energy electricity call: 1-866-301-3120 or click here.

Additional Resources:

Energy Choice State Government Contact
Public Utility Commission of Texas
1701 N. Congress Ave.
PO Box 13326
Austin, TX 78711-3326
512-936-7000
http://www.puc.state.tx.us

Energy Choice National Government Contact
National Association of Regulatory and Utility Commissioners
1101 Vermont, N.W.
Suite 200
Washington, DC 20005, USA
202-898-2200
http://www.naruc.org

FLORIDA

Florida Power & Light

P.O. Box 025576
Miami, FL 33102
877-529-2610

OREGON

Green Mountain Energy Company Customer Care
1-866-468-6633

Oregon Utilities
PGE: 1-800-542-8818
http://www.portlandgeneral.com

Pacific Power: 1-800-769-3717
http://www.pacificpower.net

Energy Choice State Government Contact
Public Utility Commission of Oregon
550 Capitol St NE #215
PO Box 2148
Salem OR 97308-2148
800-522-2404
http://www.puc.state.or.us

NEW YORK

New York Customer Service

Product Questions—Green Mountain Energy Company
1-800-810-7300
Hours: (Eastern Time)
Monday – Friday, 8am – 8pm

Billing and Service Questions—Niagara Mohawk
OnCallSM—for Power Outages
1-800-867-5222

Customer Service
1-800-NIAGARA (642-4272)
Customer Connection Automated Services
1-888-932-0301
Para clientes que hablan Español
1-800-551-6672

Energy Choice State Government Contact
New York State Department of Public Service
3 Empire State Plaza
Albany, New York 12223-1350
Customer Service: 1-800-342-3377
Public Affairs Office Fax: 518-474-0421
http://www.dps.state.ny.us

NEW JERSEY

Green Mountain Energy Company
1-800-810-7300

New Jersey Utilities

Conectiv: 800-642-3780
JCPL: 1-800-662-3115
PSEG: 1-800-436-7734

Energy Choice State Government Contact
New Jersey Board of Public Utilities
Two Gateway Center
Newark, New Jersey 07102
800-624-0241
http://www.bpu.state.nj.us

Company Headquarters

P.O. Box 689008
Austin, TX 78768

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