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Current Openings
Working at Green Mountain

Green Mountain Energy Company^® has an immediate need for a Sales Data Entry Specialist. The Green Mountain Energy Sales Operations Team is responsible for processing enrollments from a variety of sales channels. The Sales Data Entry Specialist is responsible for data entry of enrollment forms, follow-up phone calls with customers and regional sales representatives to ensure timely accurate enrollment processing.

Duties:

• Maintain high quality and timely enrollment processing for Field Sales, Direct Mail, website, and utility partnering channels.



• Report enrollment problems and resolution to team lead to ensure customers process through with no issues.



• Escalate discrepancies and issues to team lead to avoid impact to customer enrollments.



• Provide regional and management sales metrics, commission, and enrollment analysis weekly, month to date and year to date reports.



• Proactively report any systemic problems. Identify size of problem, enter request for change into internal Change Management System.

Experiences, skills, and education needed:

• Must be English/Spanish bilingual



• Highly organized, analytical, detail-oriented, efficient, and accurate.



• Typing and data entry skills required.



• High school education required. Some college preferred.



• Microsoft Office (Excel, Word) and computer experience required.



• Excellent written & verbal skills.



• Customer phone support experience preferred.



• Problem solving and decision making skills.



• Must be available to work weekends.

We are seeking local candidates with a stable work history and a GREAT ATTITUDE!

For immediate consideration, please submit your resume to us at: bestjobs@greenmountain.com. The subject field of your email must include the job title. Please submit the document in PC compatible Word or rich text file.